Rethinking UPS’s Strategy: The Impact of the New Amex Partnership on Small Businesses

September 13, 2025 - 20:10

On September 10, 2025, American Express and UPS unveiled an expanded partnership aimed at providing exclusive shipping discounts and service offers to small and medium-sized businesses. This initiative, which will remain valid through February 2026, is available through the Amex Business Savings Suite and is strategically timed ahead of the holiday season.

This collaboration underscores UPS's commitment to enhancing its small business segment, which is increasingly recognized as more profitable on a per-package basis compared to large enterprise clients. By offering tailored services and incentives, UPS is positioning itself to attract a growing market of small business owners who are looking for cost-effective shipping solutions.

As the landscape of e-commerce continues to evolve, this partnership may prompt UPS to reassess its overall growth strategy for small businesses. The focus on this demographic not only aligns with current market trends but also emphasizes the importance of supporting local entrepreneurs in a competitive shipping environment.